FAQ
Find quick answers about our connectors, OEM/ODM customization, ordering, lead times, quality control, and shipping. If you don’t see your question here, feel free to contact us for a fast response and a tailored solution.
Product & Customization
What products do you manufacture?
We specialize in manufacturing filter elements, laser-cut metal parts, sheet metal components, mechanical parts, hardware tools, and industry-specific equipment parts.
What industries are your products used in?
Used in pharmaceutical, chemical, oil, food, water treatment, electronics, automotive, etc.
How can I get a quotation?
Please send us your drawings/specs/materials/quantities to our email and Leave your email, and we will provide a quote promptly to your email.
International Trade Terms
Can you do EXW/FOB/CIF/DDP terms?
Yes, we support various Incoterms. Main shipping ports are Shanghai 、 Ningbo and Shenzhen.
What markets do you serve?
We serve clients in the USA, UK, Germany, Australia, Japan, the Middle East, and Southeast Asia.
Delivery & Shipping
What’s the lead time for bulk orders?
Bulk orders usually take 15–20 days, may vary during peak season or special materials.depending on the order.
Do you have stock? Is delivery on time?
Some standard models are in stock. We strictly adhere to delivery schedules for production and shipping.
What are your shipping methods?
We ship by air, sea, or express. FOB, CIF, DDP terms are available.
Where is your factory located? Can we visit?
Our factory is located in Zhejiang/Jiangsu/Guangdong, China. You’re welcome to visit anytime.
Payment & After-sales
What payment methods do you accept?
We accept T/T, L/C, PayPal, Alibaba Trade Assurance, etc.
Can you issue an invoice?
Yes, we provide proforma and commercial invoices for customs and payment purposes.
Do you offer after-sales service?
Yes, we provide warranty support. If there’s a quality issue, we offer returns or replacements.
Still Have Questions?
Send us your requirements, drawings, or part numbers. Our team will get back to you quickly with the right connector solution, pricing, and lead time.